Smile could change your feeling the whole day. When you smile, other’s will start smiling to you too

Remember that a person’s name is to that person the sweetest and most important sound in any languange. So call people with their front name

Be a good listener. Encourage people to talk about themselves. Nothing interest people more than himself

Talk in terms of the other person’s interests. Compliment their good taste of goods.

Make the other person feel important and do it sincerely

The only way to get the best of am argument is to avoid it. Even if you are right and win the argument, you lose a friend. Listen to the other and state the fact

When having an argument, don’t say anything that makes the other defensive

Avoiding disagreement into argument:

Welcome the argument, it is a chance to learn your mistake

Don’t be defensive, stay open to suggestion

Control your temper

Listen first, don’t cut

Looks for areas of agreement and point it directly

Be honest if you are wrong

Study your opponents idea carefully

Thank them for their interest

Give time to think

Men must be taught as if you taught them not. And things unknown proposed as things forgot- Alexander Pope

You cannot teach a man anything, you can only help him to find it within himself- Galileo

Be wiser than other people if you can, but do not tell them so- lord Chesterfield

One thing only I know, and that is that I know nothing- Socrates

Once you said you are wrong, there’s nothing could restore the situation again

Admit you are wrong before your opponent accuse you

Punish yourself and take responsibility for mistakes so badly that your opponents try to stop you

Begin in a friendly way

Get a yes response immediately

Let the other person do a great deal of the talking

State to your employee what you can give to them, and ask what they will do to you

Let the other person feel the idea is his or her

Try honestly to see things from the other person’s point of view

Be sympathetic with other person’s idea and desires

Dramatize your idea, exagarate your act

Throw down a challenge, arouse competition between the shift

Begin with praise and honest appreciation, then throw your critic

Praise the slightest improvement and praise every improvement. Be hearty in your approbation amd lavish in your praise

Give the other person a fine reputation to live up to

Use encouragement, make the faukt seem easy to correct

For every task you give to other, make sure they have been fairly compensated for it. Make the other person happy about doing the thing you suggest